Privacy Policy
ICEA Ltd Privacy Policy
- Introduction
ICEA Ltd is committed to protecting your privacy and handling your personal information responsibly. This policy explains what information we collect, why we collect it, how we store it, and the rights you have under the Privacy Act 2020 and the New Zealand Information Privacy Principles.
- Information We Collect
We collect personal information so we can provide our services, process transactions, and maintain accurate customer records. The information we may collect includes:
- Name and address
- Contact telephone numbers
- Email addresses
This information is required to establish an account, communicate with you, and complete transactions either online or in person.
- Storage and Protection of Personal Information
We understand the importance of keeping your information secure. ICEA Ltd uses technical, physical, and procedural safeguards to protect your personal information from unauthorised access, loss, or misuse.
To help protect your account, we strongly recommend that you do not disclose your login password to anyone.
We do not store credit card information. All credit card details are securely transmitted to our bank for processing.
- Use of Personal Information
We use your personal information to:
- Provide our services
- Process payments
- Maintain your customer account
- Communicate with you about your transactions or account
If you do not pay charges when they are due, we may share your name, contact details, and debt information with a professional debt collection agency or credit reporting service for recovery purposes.
- Disclosure to Third Parties
Where we use third‑party service providers, we require them to handle personal information securely and only for authorised purposes. We do not sell or trade your personal information.
- Your Rights
Under the Privacy Act 2020, you have the right to:
- Ask whether we hold personal information about you
- Request access to your personal information
- Request correction of any inaccurate information
- Request deletion of information where there is no lawful reason for us to retain it
You can view key personal information by logging into your ICEA Ltd web account.
- Retention and Deletion
We keep personal information only as long as required for lawful business purposes or as permitted by law. When information is no longer needed, we take reasonable steps to securely:
- Delete
- Anonymise
- De‑identify
- Dispose of it
- Contact Us
If you have any privacy‑related questions, concerns, or requests, please contact us using the details provided in this policy.
ICEA Ltd
Phone: 092999289
Email: info@icea.co